Our Space

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VIEW OUR SPACE

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OUR SPACE

Our 9,500 square foot facility offers a broad range
 of amenities including:

-  Cedar Sauna
-  Aromatherapy Steam Room
-  Fireplace Relaxation Lounge
-  Multi-purpose Treatment Rooms
-  Manicure & Pedicure Studio
-  Men's and Ladies' Locker Rooms
-  Fitness Studio
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RESERVATIONS

To ensure the time and service you prefer are available when 
you would like them, advanced reservations are recommended.
Please be sure to inform us of any health conditions 
such as allergies, high blood pressure or pregnancy 
at the time of reservation.
A credit card is required at the time of
 reservation to guarantee your appointment. 
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ARRIVAL

We encourage you to arrive a minimum of 
20-minutes prior to your appointment to allow time 
to complete a short medical intake form as well 
to ensure there is time to enjoy the facilities before 
your service. Spa robe and slippers are provided upon arrival.
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Intake Forms

Please visit our intake forms page to find the form you require.
Forms
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AGE REQUIREMENT

One Wellness provides an adult only atmosphere, however, we recognize that children 
need wellness time too! Should you wish to schedule your child a spa service, 
the following Minor Policy applies when booking children in for spa services;

- A parent/guardian of any minor under the age of 18-years must sign and date the 
medical intake form on behalf of the minor and in the presence of a One Wellness staff member
- Minors do not have access to spa amenities
- Children who have spa services will be escorted to their service from the 
upper reception waiting area to the treatment room directly
- Children ages 15 and under must be accompanied by a parent/guardian 
at all times while in the facility
- Parents/guardians of minors age 12-15 must be present in the 
treatment room for the initial service
- Child care is not provided


The following age restrictions apply:

Massage therapy services are available to minors age 8-17
Polish changes are available to minors of any age
Facial services are available to minors age 12-17 (30 and 60-minute services only)
Waxing services are available to minors age 12-17 (Brazilian not available)
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INSURANCE AND DIRECT BILLING

Please notify us at the time of booking if you would like to direct bill your massage service. One Wellness is able to submit direct billing for an individual's primary insurance only. 

All massage services (except Hot Stone Body Treatment) are performed by registered massage therapists (RMT) who have a minimum of 2200 hours.

As insurance plans vary, we cannot guarantee nor are responsible for insurance coverage or direct billing for all massage services. Please consult your benefit plan for eligibility. 

To direct bill, the following is required; Insurance card with: 
a. Group/Policy No. b. Identification No. c. Date of Birth

IMPORTANT: If you are not the primary insured member, you must provide 
their the information listed above for that individual.

Our ability to direct bill at the time of your massage is dependent on communication from your insurance company. 

Should your insurance company notify One Wellness that they are “waiting on further processing”, direct billing will not be an option and payment in full will be required from the client.
In the event One Wellness is unable to direct bill, a receipt will be issued with the registered massage therapist’s number so you may manually submit your massage for on your own behalf directly to your insurance company.

One Wellness Direct Bills for the following insurance companies:
Alberta Blue Cross, Chamber of Commerce Group Insurance, Cowan 
 Desjardins Insurance, Great West life, Green Shield
 Industrial Alliance, Johnson Inc., Manulife Financial  
Maximum Benefit or  Johnston Group, 
 Standard Life and Sun Life Financial.
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Weddings & Groups

Exceptional Wedding & Group Packages

At One Wellness we take the time to get to know you, learn about your 
goals and build an event that, just like you, is one of a kind. 

With our specialized selection of wellness experiences to choose from, including Massage Therapy, Body Experiences, Facials and Nail Care you are certain to create a successful and memorable day. 

Our 9,500-foot facility offers a broad range of amenities – from the elegant Fireplace Relaxation Lounge to 8 refined Treatment Rooms, 3 Manicure, 3 Pedicure, 1 Make-up Station and Men's and Ladies Locker Rooms, to the sunlit Fitness Studio and the relaxing and restorative Sauna and Steam Room area. 

To begin building your special event or group program, contact our Wellness Concierge, who will help with everything to ensure a memorable experience for you and your group.

E: concierge@one-wellness.ca    |   T: 403.679.7179
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Solara Resort Guests & 
Owner Information

Welcome to One Wellness! 
 
One Wellness and Solara Resort have partnered together to offer Solara Resort Owners and Hotel Guests the following;

Fitness Center
Complimentary access to our adult only Fitness Studio
Please sign the required Fitness Access waiver for access
​​Minors​ ​17 years and younger are not permitted in the Fitness Facility
​Indoor Footwear is required

Fitness Classes
Receive a preferred rate of $20 per Fitness Class 

One Wellness Facility Access
Receive 50% off One Wellness Day passes which includes; 
Free Fitness Classes, based on availability
Co-ed Cedar Sauna
Co-ed Aromatherapy Steam Room
Private Men's and Ladies Locker Rooms and Showers
Complimentary use if Rose, Slippers and Day Lockers
Relaxation Lounge with complimentary Nature'l Tea Bar

Special Offers
To learn more about our current special offers, visit our homepage

cancel

CANCELLATION POLICY

Please provide 24-hour notification to change or cancel 
an appointment to avoid being charged 
100% of the service price.
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GRATUITIES AND TIPPING

A gratuity of 15-20% for satisfactory
 services is customary.
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